SMS Terms and Conditions

Types of SMS Text Communications

We do not use SMS or text communications for marketing purposes or to send group texts. If you opt in, Altair Advisers will text you related to conversational purposes, information about your account, appointments, and other service updates.

Potential Fees for SMS Text Messaging

While we do not charge for sending or receiving SMS text messages, your mobile carrier may impose message and data rates depending on your plan. Text message fees depend on your carrier’s pricing structure, your location (international texts, for example, may incur a separate fee), and the message type. For specific details about potential fees, please check with your mobile carrier.

Message Frequency

We expect to send between 75 and 200 individual SMS text messages per month across all users. The number of messages a client receives may vary based on their interactions with our firm.

Opting Out

You may opt out of receiving SMS text messages at any time by replying STOP to any message. For help, reply HELP or contact us at help@altairadvisers.com or by calling 312.429.3000. SMS text messages we send will include instructions on how to opt out, get help, and see our terms and conditions.

Opting In

You agree to receive individual SMS text messages from Altair Advisers verbally or by completing the “Contact Us” form at https://altairadvisers.com/contact/. If you decide to opt out of receiving SMS text messages, you may opt back in at any time by replying START to any message.

Privacy and Security

Your privacy is important to us. SMS text messages are not secure, so please do not send sensitive personal or account information via text. We respect your privacy and will not share your phone number with any third party (other than our SMS provider) for marketing purposes. For more information, please review our Privacy Statement at https://altairadvisers.com/disclosures/.

By communicating with us via SMS text messages, you acknowledge and agree to these terms.

For questions regarding our SMS Terms and Conditions, please contact us at help@altairadvisers.com or by calling 312.429.3000.